Swissotel Makkah - Mecca

Al Bait Complex, Oum Al Qura St, Mecca, Saudi Arabia, 21955  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Swissotel Makkah - Mecca

 Internet

Wi-Fi in public areas

Paid Wi-Fi

 Parking
 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Spa and relaxation

Solarium

 Breakfast

In-room breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

Overview

The contemporary Swissotel Makkah is rated 4 stars and comprises 1487 rooms with homely comforts. The hotel opened its doors in 2011 and was remodeled in 2012.

Due to the location in the heart of Mecca, it is easy to get from Swissotel Makkah to such landmarks as Mina, Floating Mosque and King Abdullah Medical City . 20 minutes away from Mecca city center.

Swissotel Makkah is set close to a tower and a mosque as well as Hajar Tower, Black Stone and Safwah tower.

A short drive from Taif airport.

Rooms

The hotel rooms are spacious, all of them come with Wi-Fi, a laptop-size safe, LCD flat-screen TV, individual climate control and a mini-refrigerator. Other comforts include an electric kettle and coffee/tea makers for self catering.

Eat

You may have a complimentary breakfast served in the large dining room. Fine international specialties are proposed at the modern restaurant. Guests can relax in the lounge bar serving signature drinks.

Services

Car rental services are available on site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   43.  Number of rooms:   1487.

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Facilities

General

  • Paid Wi-Fi
  • Parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • No pets allowed
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Laundry
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge
  • Food court
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Kids club

Leisure facilities

  • Solarium

Room view

  • City view
  • Landscape view
  • Haram view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Bidet
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathroom telephone

Kitchen facilities

  • Refrigerator
  • Electric kettle

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-In

  • from  12 pm

Check-Out

  • until  1 am

Children and extra beds

  • All children under the age of 6 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Swissotel Makkah - Mecca Mecca location
Show big map »

Hotel Address:

Al Bait Complex, Oum Al Qura St, Mecca, Saudi Arabia, 21955

Get directions
City Center
  • Mecca
    1.5km
Airports
  • Taif (TIF)
    74.8km
  • King Abdulaziz International (JED)
    75.0km
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  1 am
  • Year renovated:
    2012
  • Number of floors:
    43
  • Number of rooms:
    1487

Hotel Awards

SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Saudi Arabia

Use Badge

Rooms and availability

Swissotel Makkah Classic Twin RoomSwissotel Makkah Classic Twin Room Twin RoomSwissotel Makkah Classic Twin Room Twin RoomSwissotel Makkah Classic Twin Room
Classic Twin Room
Bed type: 2 Single beds or King Size bed or Double Bed
Size: 32m2
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Classic Room City View

Room facilities
    Swissotel Makkah Classic Triple RoomSwissotel Makkah Classic Triple RoomSwissotel Makkah Classic Triple RoomSwissotel Makkah Classic Triple Room
    Classic Triple Room
    Bed type: Triple or 3 Single beds
    Size: 32m2
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    Offering city view, this spacious room features a modern décor with printed carpeted floors. It includes a seating area with a flat-screen TV and a minibar. Other facilities includes a marble bathroom, a safety deposit box and a tea/coffee maker. *Please note that the featured view in the photo may vary from room to room.

    Room facilities
      Swissotel Makkah Two-Bedroom SuiteSwissotel Makkah Two-Bedroom SuiteSwissotel Makkah Two-Bedroom Suite
      Two-Bedroom Suite
      Size: 96m2
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      This suite features a seating area, sofa and minibar and a tea maker. Offering Kaaba view this spacious suite features a seating area, sofa and minibar. It offers attractive flower arrangements, a pillow menu offering 5 different pillow types. *Please note that the featured view in the photo may vary from room to room.

      Room facilities
        Swissotel Makkah Classic Quadruple Room Hotel informationSwissotel Makkah Classic Quadruple Room Hotel informationSwissotel Makkah Classic Quadruple Room
        Classic Quadruple Room
        Bed type: Quad
        Size: 25m2
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        This quadruple room has a minibar, air conditioning and seating area.

        Room facilities
          Swissotel Makkah Junior SuiteSwissotel Makkah Junior SuiteSwissotel Makkah Junior Suite
          Junior Suite
          Bed type: 1 Super-King Size bed and 1 Sofa bed or Double Bed or 1 Single bed
          Size: 64m2
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Junior Suite, View (Haram)

          Room facilities
            Swissotel Makkah Spacious Two-Bedroom SuiteSwissotel Makkah Spacious Two-Bedroom SuiteSwissotel Makkah Spacious Two-Bedroom Suite
            Spacious Two-Bedroom Suite
            Size: 96m2
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Offering City view this spacious suite features a seating area, sofa and minibar. It offers attractive flower arrangements, a pillow menu offering 5 different pillow types. *Please note that the featured view in the photo may vary from room to room. Please note that the maximum number of guests that can be accommodated in this room is 5 people.

            Room facilities
              Swissotel Makkah Spacious Junior SuiteSwissotel Makkah Spacious Junior SuiteSwissotel Makkah Spacious Junior Suite
              Spacious Junior Suite
              Size: 64m2
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Offering city view, this extra spacious suite features a modern décor with printed carpeted floors. It includes a living room with a dining area and a flat-screen TV. Other facilities includes a marble bathroom, an Espresso machine and an iron. *Please note that the featured view in the photo may vary from room to room.

              Room facilities
                Swissotel Makkah Luxury Junior SuiteSwissotel Makkah Luxury Junior SuiteSwissotel Makkah Luxury Junior Suite
                Luxury Junior Suite
                Size: 64m2
                Check Prices
                • Air conditioning
                • Private bathroom
                — Less information+ More information
                Room facilities

                  How to reach hotel

                  hotel Swissotel Makkah - Mecca Mecca location
                  Show big map »

                  Hotel Address:

                  Al Bait Complex, Oum Al Qura St, Mecca, Saudi Arabia, 21955

                  Get directions
                  City Center
                  • Mecca
                    1.5km
                  Airports
                  • Taif (TIF)
                    74.8km
                  • King Abdulaziz International (JED)
                    75.0km
                  Hotel information
                  • Check-In:
                    from  12 pm
                  • Check-Out:
                    until  1 am
                  • Year renovated:
                    2012
                  • Number of floors:
                    43
                  • Number of rooms:
                    1487

                  Hotel Awards

                  SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

                  According to guest reviews, the hotel has been rated as
                  Best Luxury Hotels in Saudi Arabia

                  Use Badge

                  Swissotel Makkah Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Other hotels
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                  What's nearby

                  Tourist attractions

                  Popular areas

                  • Abraj Al bait complex - 100 m
                  • City Center - 1.4km

                  Places of interest

                  Universities, Institutes

                  • Um AlQura University - 4.4km

                  Local Attractions

                  • Floating Mosque - 3.3km

                    Near the hotel

                    • Abraj Al-Bait Towers - 30 m
                      MeccaSaudi Arabia
                      Hotel information
                      • Check-In:
                        from  12 pm
                      • Check-Out:
                        until  1 am
                      • Year renovated:
                        2012
                      • Number of floors:
                        43
                      • Number of rooms:
                        1487

                      Hotel Awards

                      SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

                      According to guest reviews, the hotel has been rated as
                      Best Luxury Hotels in Saudi Arabia

                      Use Badge

                      Cities nearby
                      • Jeddah hotels - 68km
                      • Ta'if hotels - 60km
                      • Al Bahah hotels - 127km
                      • Durrat Al-Arous hotels - 105km
                      • Thuwal hotels - 127km

                      Swissotel Makkah Reviews

                      Guest reviews are submitted by our customers after their stay at Swissotel Makkah

                      Individual guest reviews

                      • Family with children
                        4.6

                        The staff were unexperienced , unorganized and didnt seem to have any ides about what they are doing, there were no parking available( opposite to what mentioned in the website) and we had to pay another 30% of the room charge just for parking, we booked for 4 rooms and they gave us each one in separate floor!!!

                      • Couple
                        6.2

                        Location

                        Price, delay for some services

                      • Group of friends
                        5.8

                        We got a nice view at a fairly cheap price.

                        The toilet was a bit "flooded". They seldom replenish the drinking water and coffee/tea and even after we request for it, they were reluctant to give and give a little only.

                      • Family with children
                        7.4

                        The location and comfort The staff

                        Few facilities were not upto the mark

                      • Single
                        5.4

                        Rooms and bathrooms are too small Restaurant was at different building and beacuse the hotel was not fully ready which is not acceptable Breakfast was very poor and not good according to the franshise reputation, Juice from cartons not fresh, omlate was ready made and it was not good, selections were limited.

                      • Single
                        10.0

                        The Staff were the most profisional and well trained staff each and every one, My room was Kaabah view and i loved it Loved the fact that u go through shopping mall to reach alHaram Food is good They got nesspresso Breakfast hall is amaaaaaazing with great arangments

                        -the breakfast menue specially to hot food was as english food,scrambled eggs and red beens and i didnt really like it -u need to make sure which elevator to take -instruction to breakasft hall need more clearance and to add the floor at the posters -the shower faucet need stickers to indicate Hot/Cold -bathroom need floor mat/towel

                      • Couple
                        8.2

                        The Swissotel located in the Abraj Al Bait complex is very close to the Masjid al Haram and only a 5 minute walk from King Abdul Aziz Gate. The breakfast buffet was top class. The room was in as new condition, very spacious and clean.

                        The bathroom and shower area was very small compared to other hotels that I have stayed at. For the money I paid I expected better quality toiletries and accessories to use.

                      • Group of friends
                        9.2

                        Staff very friendly, rooms are very clean, design is modern and nice, very close to the Haram.

                        Hotel is not ready with food and beverages (minibar is empty and breakfast was served in a ball room or big hall in the adjacent hotel).

                      • Group of friends
                        7.4

                        Location of the hotel

                        Breakfast hall is not yet ready the hotel uses one of the Fairmont hotel halls. The quality of food is really poor most of the food is for Indian & Asian . They repeat the same every day .hot dishes are bad also.

                      • Family with children
                        8.8

                        It was a very nice stay in Swissotel, it's clean, new and well decorated hotel With friendly and cooperated stuff. The location is excellent and the view was wonderful.

                        There is no parking for cars, my relative paid 400 SR for parking his car outside the hotel for one night!! Also they miss some of Swissotel details, for example you may find 2 bottles of water in some rooms and no water in the other one, also the fruit basket , coffee and slipers so they need to check these things in every room.

                      • Group of friends
                        8.2

                        No private car parking though it is mentioned in booking website

                      • Family with children
                        8.8

                        Almost everything. The only problem is that the private parking is not yet opened so we had to park our car very far from the Hotel. Once the parking is opened, the hotel would be very excellent.

                        Private parking is not yet opened. The breakfast buffet is held in different hall, probably because the hotel restaurant is not yet ready? Also the entrance of the hotel is kind of obscured.

                      • Family with children
                        7.0

                        Clean hotel

                        They are unable to turn the water heater on for the 2 days.

                      • Family with children
                        5.4

                        Location was good and have access from the shopping mall

                        Major issue with elevators where they need programming. Breakfast is in another hotel (Fairmount). In the corridor, outside the room there is beep sound you'll hear in your room every 15 seconds day and night. During our stay they had to turn off the wifi and tv for what they claimed 4 hrs but turned to be 7 hrs. I asked the reception where they did open this hotel, they said in Ramadan but they closed imminently after Ramadan, and now to reopened so I guess they still have lots of snag to take care of.

                      • Single
                        5.0

                        location

                        first thing they took so long for checking-in then they gave me the room card which was locked from inside and the guest came out and ask about what i want,It was so embarrassing for me and its an experience that i've never passed in any level or stars hotel and I was expecting an apology from them wich i didn't get any proper one because i was asking for it and simply they said sorry its not our mistake its the house keeping gave us the wrong information,then they gave me a tripple room wich was the wash basin drainage blocked, afterward they changed it to the final room wich was good apart from the bathroom floor wasn't clean(never been cleaned because the scale was so old) , shower drainage was blocked and I FOUND A USED TOOTH PICK UNDER MY PILLOW WHICH MEANS THEY DIDNT CHANGE THE SHEETS AFTER THE PREVIOUS GUEST so i called the room service person which he was cleaning another room in the floor and he admitted the mistake,coffee maker has only decaf capsules ,no drinking water in any form wether its free or not

                      How to reach hotel

                      hotel Swissotel Makkah - Mecca Mecca location
                      Show big map »

                      Hotel Address:

                      Al Bait Complex, Oum Al Qura St, Mecca, Saudi Arabia, 21955

                      Get directions
                      City Center
                      • Mecca
                        1.5km
                      Airports
                      • Taif (TIF)
                        74.8km
                      • King Abdulaziz International (JED)
                        75.0km
                      Hotel information
                      • Check-In:
                        from  12 pm
                      • Check-Out:
                        until  1 am
                      • Year renovated:
                        2012
                      • Number of floors:
                        43
                      • Number of rooms:
                        1487

                      Hotel Awards

                      SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

                      According to guest reviews, the hotel has been rated as
                      Best Luxury Hotels in Saudi Arabia

                      Use Badge