Swissotel Makkah - Mecca

King Abdel Aziz Endowment, Makkah, Mecca, Saudi Arabia, 21955  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Swissotel Makkah - Mecca

Wi-Fi
Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Food court

Coffee shop

Spa and relaxation

Solarium

Laundry
TV

Flat-screen TV

Overview

Swissotel Makkah is a 4-star hotel providing an elegant accommodation near to Makkah Mall, Um AlQura University and Arafat. The hotel opened its doors in 2011 and was remodeled in 2012.

Swissotel Makkah lies in the heart of Mecca. A mosque and a tower lie a short distance away.

Swissotel Makkah is within a 75-minute drive to Taif airport.

Rooms

This contemporary hotel comprises 1487 guestrooms with a mini-refrigerator, complimentary Wi-Fi, a speaker phone, a laptop-size safe and climate control. The rooms look on to the city. They boast luxurious décor and offer a dishwasher, a kettle and coffee/tea makers.

Eat & Drink

A breakfast is served in the lobby. Guests will enjoy fine meals at the 24-hour restaurant serving international cuisine. Signature drinks are offered in the café bar.

Services

Car rental services are also provided.

Relax

On-site children facilities feature cots and a kids' club.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   43.  Number of rooms:   1487.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Barber shop
  • Coffee shop
  • Vending machines
  • Smoke detectors

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • In-room breakfast
  • Restaurant buffet
  • Food court
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Kids club

Leisure facilities

  • Solarium

Room view

  • City view
  • Landscape view
  • Haram view

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Bathroom telephone
  • Sink
  • Toilet

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  4 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 16 may stay at the price of SAR 150 per person per night in an extra bed. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 16 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Swissotel Makkah - Mecca Mecca location
Show big map »

Hotel Address:

King Abdel Aziz Endowment, Makkah, Mecca, Saudi Arabia, 21955

Get directions
City Center
  • Mecca
    1.4 km
Airports
  • Taif (TIF)
    74.8 km
  • King Abdulaziz International (JED)
    75.0 km
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    43
  • Number of rooms:
    1487

Hotel Awards

SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Saudi Arabia

Use Badge

Rooms and availability

Premier King Suite
Haram view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Premier Suite
Haram view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Swissotel Makkah photos Exterior Hotel information
Classic Room
City view
  • Room size:

    32 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Mosquito net
  • Entire unit wheelchair accessible
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Bedding:Cribs/baby cots
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Standard|Classic Room City View - Breakfast included

Classic King Room
Haram view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Standard|Classic Room King Bed City

Swissotel Makkah photos Exterior Hotel information
Classic Triple Room
Haram view
  • Room size:

    32 m²

  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 3 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Mosquito net
  • Entire unit wheelchair accessible
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Bedding:Cribs/baby cots
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Standard|Classic Room Triple Kaaba

Classic Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Two-Bedroom Suite
City view
  • Max occupancy:

    5 persons

  • Check Prices
Classic Quadruple Room
City view
  • Room size:

    25 m²

  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Swissotel Makkah photos Exterior Hotel information
Junior Suite
City view
  • Room size:

    64 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Super King-size bed and 1 Sofa bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Mosquito net
  • Entire unit wheelchair accessible
  • Telephone
  • Trash cans
  • Bathroom:Additional bathroom
  • Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Bedding:Cribs/baby cots
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Junior Suite|Standard Junior Suite Haram View - Breakfast included

Luxury Junior Suite
City view
  • Max occupancy:

    2 persons

  • Check Prices

Swissotel Makkah Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
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  • General

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What's nearby

Tourist attractions

  • Zamzam Tower100 m

Popular areas

  • Abraj Al bait complex 100 m
  • City Center1.3 km

Places of interest

Universities, Institutes

  • Um AlQura University4.4 km

Local attractions

  • Floating Mosque3.3 km

    Near the hotel

    • Abraj Al-Bait Towers50 m
      MeccaSaudi Arabia
      Hotel information
      • Check-in:
        from  4 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2012
      • Number of floors:
        43
      • Number of rooms:
        1487

      Hotel Awards

      SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Saudi Arabia

      Use Badge

      Hotels nearby
      Z Ajyad Hotel Mecca
      3 stars
      0.7 km
      Nasa Hotel Mecca
      4 stars
      0.8 km
      Kenzi Hotel Mecca
      4 stars
      0.9 km
      Cities nearby
      • Jeddah hotels - 68 km
      • Ta'if hotels - 60 km
      • Al Bahah hotels - 127 km
      • Durrat Al-Arous hotels - 105 km
      • Obhor hotels - 80 km
      • Burayman hotels - 62 km
      • Dhahban hotels - 106 km
      • Al Hada hotels - 51 km
      • Rabigh, Makkah hotels - 127 km
      • Makkah hotels - 3 km

      Swissotel Makkah Reviews

      Guest reviews are submitted by our customers after their stay at Swissotel Makkah

      Average guest rating

      7.6out of 10
      Fabulous
      Based on 432 reviews

      Guest reviews

      • Family with children
        4.6

        The staff were unexperienced , unorganized and didnt seem to have any ides about what they are doing, there were no parking available( opposite to what mentioned in the website) and we had to pay another 30% of the room charge just for parking, we booked for 4 rooms and they gave us each one in separate floor!!!

      • Couple
        6.2

        Location

        Price, delay for some services

      • Group of friends
        5.8

        We got a nice view at a fairly cheap price.

        The toilet was a bit "flooded". They seldom replenish the drinking water and coffee/tea and even after we request for it, they were reluctant to give and give a little only.

      • Family with children
        7.4

        The location and comfort The staff

        Few facilities were not upto the mark

      • Single
        5.4

        Rooms and bathrooms are too small Restaurant was at different building and beacuse the hotel was not fully ready which is not acceptable Breakfast was very poor and not good according to the franshise reputation, Juice from cartons not fresh, omlate was ready made and it was not good, selections were limited.

      • Single
        10.0

        The Staff were the most profisional and well trained staff each and every one, My room was Kaabah view and i loved it Loved the fact that u go through shopping mall to reach alHaram Food is good They got nesspresso Breakfast hall is amaaaaaazing with great arangments

        -the breakfast menue specially to hot food was as english food,scrambled eggs and red beens and i didnt really like it -u need to make sure which elevator to take -instruction to breakasft hall need more clearance and to add the floor at the posters -the shower faucet need stickers to indicate Hot/Cold -bathroom need floor mat/towel

      • Couple
        8.2

        The Swissotel located in the Abraj Al Bait complex is very close to the Masjid al Haram and only a 5 minute walk from King Abdul Aziz Gate. The breakfast buffet was top class. The room was in as new condition, very spacious and clean.

        The bathroom and shower area was very small compared to other hotels that I have stayed at. For the money I paid I expected better quality toiletries and accessories to use.

      • Group of friends
        9.2

        Staff very friendly, rooms are very clean, design is modern and nice, very close to the Haram.

        Hotel is not ready with food and beverages (minibar is empty and breakfast was served in a ball room or big hall in the adjacent hotel).

      • Group of friends
        7.4

        Location of the hotel

        Breakfast hall is not yet ready the hotel uses one of the Fairmont hotel halls. The quality of food is really poor most of the food is for Indian & Asian . They repeat the same every day .hot dishes are bad also.

      • Family with children
        8.8

        It was a very nice stay in Swissotel, it's clean, new and well decorated hotel With friendly and cooperated stuff. The location is excellent and the view was wonderful.

        There is no parking for cars, my relative paid 400 SR for parking his car outside the hotel for one night!! Also they miss some of Swissotel details, for example you may find 2 bottles of water in some rooms and no water in the other one, also the fruit basket , coffee and slipers so they need to check these things in every room.

      • Group of friends
        8.2

        No private car parking though it is mentioned in booking website

      • Family with children
        8.8

        Almost everything. The only problem is that the private parking is not yet opened so we had to park our car very far from the Hotel. Once the parking is opened, the hotel would be very excellent.

        Private parking is not yet opened. The breakfast buffet is held in different hall, probably because the hotel restaurant is not yet ready? Also the entrance of the hotel is kind of obscured.

      • Family with children
        7.0

        Clean hotel

        They are unable to turn the water heater on for the 2 days.

      • Family with children
        5.4

        Location was good and have access from the shopping mall

        Major issue with elevators where they need programming. Breakfast is in another hotel (Fairmount). In the corridor, outside the room there is beep sound you'll hear in your room every 15 seconds day and night. During our stay they had to turn off the wifi and tv for what they claimed 4 hrs but turned to be 7 hrs. I asked the reception where they did open this hotel, they said in Ramadan but they closed imminently after Ramadan, and now to reopened so I guess they still have lots of snag to take care of.

      • Single
        5.0

        location

        first thing they took so long for checking-in then they gave me the room card which was locked from inside and the guest came out and ask about what i want,It was so embarrassing for me and its an experience that i've never passed in any level or stars hotel and I was expecting an apology from them wich i didn't get any proper one because i was asking for it and simply they said sorry its not our mistake its the house keeping gave us the wrong information,then they gave me a tripple room wich was the wash basin drainage blocked, afterward they changed it to the final room wich was good apart from the bathroom floor wasn't clean(never been cleaned because the scale was so old) , shower drainage was blocked and I FOUND A USED TOOTH PICK UNDER MY PILLOW WHICH MEANS THEY DIDNT CHANGE THE SHEETS AFTER THE PREVIOUS GUEST so i called the room service person which he was cleaning another room in the floor and he admitted the mistake,coffee maker has only decaf capsules ,no drinking water in any form wether its free or not

      How to reach hotel

      hotel Swissotel Makkah - Mecca Mecca location
      Show big map »

      Hotel Address:

      King Abdel Aziz Endowment, Makkah, Mecca, Saudi Arabia, 21955

      Get directions
      City Center
      • Mecca
        1.4 km
      Airports
      • Taif (TIF)
        74.8 km
      • King Abdulaziz International (JED)
        75.0 km
      Hotel information
      • Check-in:
        from  4 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2012
      • Number of floors:
        43
      • Number of rooms:
        1487

      Hotel Awards

      SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Saudi Arabia

      Use Badge